Cloud Managed Services

Your Cloud,
Fully Managed

24/7 monitoring, cost optimisation, security patching and incident response — so your team focuses on building product, not babysitting infrastructure.

AWS / GCP / Azure 24/7 NOC Support 99.9% SLA Guaranteed FinOps & Cost Governance SOC 2 Compliant
🛡️
Monitor
FinOps
Backup
Security
K8s Ops
Patch
99.9% Uptime
All systems operational
200+
Cloud Environments Managed
99.9%
Uptime SLA Delivered
40%
Avg Cloud Cost Savings
<15 min
P1 Incident Response
What We Manage

Complete Cloud Management Services

End-to-end operational responsibility for your cloud — from monitoring and patching to cost control and disaster recovery — so you never have to worry about infrastructure again.

24/7 Infrastructure Monitoring
Round-the-clock monitoring of all cloud resources — servers, containers, databases, and networks. Real-time alerting with PagerDuty or OpsGenie escalation ensures issues are caught before they become outages.
PrometheusGrafanaDatadog
FinOps & Cost Optimisation
Continuous cloud spend analysis, rightsizing recommendations, spot instance management, reserved capacity planning, and budget alerting — delivering an average 40% reduction in cloud costs without sacrificing performance.
AWS Cost ExplorerFinOpsSpot Instances
Security & Compliance Management
Continuous security monitoring, automated vulnerability scanning, WAF rule management, secrets rotation, and compliance reporting for SOC 2, HIPAA, GDPR, and ISO 27001. Security incidents resolved before they escalate.
GuardDutySOC 2HIPAA
Patch Management & Updates
Proactive OS, middleware, and container image patching aligned to your change windows. Critical CVEs addressed within 24 hours using zero-downtime rolling update strategies — staging validated before every production change.
AWS SSMAnsibleRolling Updates
Backup & Disaster Recovery
Automated backup policies for databases, storage, and application state. Regular DR drills, defined RPO/RTO targets, and multi-region failover — so your business recovers in minutes, not days, when the unexpected happens.
RPO/RTO SLAsMulti-Region DRAutomated Backups
Managed Kubernetes Operations
Full lifecycle management of EKS, GKE, and AKS clusters — upgrades, node group management, auto-scaling tuning, RBAC audits, and rolling deployments. We keep your containers healthy so your applications stay available.
EKSGKEHelm
Tooling & Platforms

The Tools We Use to Keep You Running

AWS Google Cloud Microsoft Azure Prometheus Grafana PagerDuty Elastic Stack Datadog AWS Google Cloud Microsoft Azure
Kubernetes Docker Terraform Ansible HashiCorp Vault Helm ArgoCD New Relic Kubernetes Docker
How We Operate

Proactive Management, Not Reactive Fire-fighting

Most cloud problems are preventable. Our NOC runs continuous checks, automated remediation, and monthly reviews — catching issues hours before they impact users.

Intelligent Alerting
Alert routing based on severity, time-of-day, and ownership — so the right engineer gets paged immediately, not after a 30-minute lag through an inbox.
Automated Self-Healing
Runbook automations handle the most common incidents — pod restarts, disk cleanup, certificate renewal, cache flushes — without waking anyone up at 3 AM.
Monthly Cloud Reviews
Every month you receive a cloud health report — uptime, incident count, cost breakdown, patch status, and next-quarter recommendations presented by your dedicated cloud engineer.
🕐
24/7 NOC Coverage
Human engineers monitor your environment around the clock, across all time zones — not just automated scripts.
📉
Cost Dashboards
Live cloud spend dashboards broken down by service, team, and environment — with budget alerts before you overspend.
🔐
Zero-Downtime Patching
Rolling updates, blue-green patch strategies, and staging validation mean users never see a maintenance window.
📋
Dedicated Account Manager
A named cloud engineer who knows your stack — your escalation contact, your monthly reviewer, your strategic advisor.
🌍
Multi-Region Resilience
Managed failover, cross-region replication, and DR validation drills — so a regional outage doesn't bring down your product.
📑
Compliance Reporting
Continuous control evidence collection for SOC 2, HIPAA, and ISO 27001 — audit-ready documentation maintained automatically.
Why Appther

Why Companies Trust Appther with Their Cloud

We manage cloud environments for SaaS startups, healthcare platforms, fintech companies, and enterprise teams across AWS, GCP and Azure.

01
15-Minute P1 Response
Critical incidents get a response from a human engineer in under 15 minutes, guaranteed in your SLA. No bots, no queues — direct escalation to the engineer who knows your stack.
02
Certified Cloud Engineers
AWS Certified Solutions Architects, GCP Professional Cloud Architects, and Azure Solutions Experts — certified engineers, not generalists who skimmed a certification guide.
03
40% Average Cost Savings
Every managed services engagement includes a FinOps layer. Clients consistently see 30–50% cloud bill reductions within the first 90 days — savings that far exceed the management fee.
04
Full-Stack Observability
We don't just watch CPU and memory. We monitor application-level metrics, user-facing latency, error budgets, and business KPIs — so you know exactly how infrastructure affects your product.
05
Security-First Operations
Security isn't an afterthought. Every operation — patch, deploy, config change — follows a security review checklist. We maintain your vulnerability posture proactively, not reactively.
06
Knowledge Sharing Culture
We document everything and share knowledge monthly. Your internal team grows alongside us — so you're never dependent on Appther, you choose to stay because we deliver exceptional value.
Onboarding Process

From Assessment to Fully Managed

A structured 4-phase onboarding that transitions your cloud into fully managed operations without disrupting running workloads.

1
Cloud Assessment
We audit your existing architecture, security posture, costs, and monitoring gaps — delivering a detailed findings report.
2
Monitoring Setup
Deploy observability stack, configure alerting, set up incident runbooks, and establish on-call rotations for your environment.
3
Baseline & Optimise
Identify and resolve immediate cost waste, security gaps, and performance bottlenecks. Establish patch cadence and backup policies.
4
Ongoing Management
24/7 monitoring, monthly reviews, quarterly architecture assessments, and continuous cost optimisation — your cloud in expert hands.
FAQ

Frequently Asked Questions

What is included in cloud managed services?

Our cloud managed services include 24/7 infrastructure monitoring and alerting, security patch management, cost optimisation and FinOps, backup and disaster recovery management, Kubernetes cluster operations, performance tuning, incident response, and monthly reporting. The exact scope is tailored to your cloud environment.

How is this different from cloud infrastructure setup?

Cloud infrastructure setup is a one-time project — we design and provision your environment. Cloud managed services is an ongoing engagement — we monitor, maintain, patch, optimise costs, and respond to incidents 24/7. Many clients start with a setup project and then transition to managed services.

Which cloud platforms do you manage?

We manage environments on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). We also support multi-cloud and hybrid cloud setups. Our engineers hold certifications on all three major platforms.

What monitoring tools do you use?

We use Prometheus and Grafana for metrics, the ELK Stack for log aggregation, PagerDuty or OpsGenie for on-call alerting, and optionally Datadog or New Relic for full-stack APM. We also leverage cloud-native tools like AWS CloudWatch, Azure Monitor, and Google Cloud Operations Suite.

Can you onboard our existing cloud environment?

Yes. We onboard existing environments through a structured assessment — reviewing your architecture, IAM policies, security posture, cost structure, and monitoring setup. We then implement our managed services layer without disrupting running workloads.

What are your SLAs and incident response times?

Our standard SLA delivers 99.9% uptime with a P1 incident response time under 15 minutes. We offer tiered SLAs — Standard (99.9%, 1-hour P1 response), Advanced (99.95%, 30-min response), and Enterprise (99.99%, 15-min response with a dedicated NOC). Response times are guaranteed in your service agreement.

How do you handle security patches?

We maintain a patching calendar aligned to your change windows. Critical CVEs are addressed within 24 hours; high-severity patches within 72 hours. All patches are staged first, validated, then promoted to production with zero-downtime rolling strategies. Patch reports are included in your monthly review.

What does cloud managed services cost?

Pricing starts from $1,500/month for a small AWS or GCP environment with standard monitoring and patching. Pricing scales with the number of services managed, SLA tier, and support scope. The cost savings from FinOps alone typically exceed the management fee within the first quarter.

Get Started

Ready to Hand Off Your Cloud Operations?

Get a free cloud assessment — we'll audit your current environment, identify risks and savings opportunities, and show you exactly what we'd manage. No commitment required.

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